Helped make a bucket list item come true. Our guide couldn’t have been more kind or welcoming. He was able to answer all of our questions, give us a unique experience, and give us breath taking views of LA.

The weather wasn’t great but the communication was, we were able to figure a better time to fly and it was great

Was running a bit late and called to check - no response - arrived 10 minutes late - was told that because of already pre-existing delays I could not participate - and "they don't reschedule" - no offer of refund or compensation.

Re-booked for a different day at full cost. Day of the new booking get a message saying they cannot do it, they then if they can reschedule to a time after I leave town - really cool that they do rescheduling on their error when beneficial for them, but not before.

At least the refunded the second event.

I'd maybe do literally anything else, they pack their events back to back to-the-minute so any external delays are also coming out of your booked time.

Truly spectacular flight over Los Angeles, can’t believe I got to take over controls for a little bit while in the air!