Accuracy: The tenant was told we try to keep the AC at 78 degrees to avoid high energy bills but if that didn't work for her to let us know and we'll lower it.
Cleanliness: She is the first tenant in 4 years to complain about cleanliness - see all other reviews. Also, we rent a room and bathroom NOT the house. Those "cardboard boxes" are drink cups I use at my coffee shop and store the overflow in my unused dining room.
Check In: Check in is after 3:00pm. Tenant asked if she could check in at 1:10pm, I said yes to accommodate her. At 1:28 pm I received a text stating she stopped for lunch in downtown Walnut Creek and will be here "around 2:30". I had to be at work and I told her I'd try to be back by 2:30. I got home at 2:35pm.
This is a very spoiled child; unreasonable, unaccommodating, ungrateful and based on her review, a liar. Good luck in life, you'll need it.