Again, thank you for choosing my apartment. You mentioned there is noise train close by, because the train is only few blocks away. And it is just regular voice from metro. My guests even appreciate the distance since they are so close and convenient to walk. Also, whatever my apartment look like are exactly same as the pictures I posted in Airbnb. And you said you didn’t feel relax. In fact, you use the kitchen and living room every day. I feel so sad why you don’t mention the truth. Plus I even left the whole apartment to you even though I only rent you a single room because I want to make you and your friend feel you are at home. As a host, I already tried my best to offer and help you. Keep in mind, you check in time is around midnight and I still waited to hand the key to you and although the check out of my house policy is 1pm, but I allowed you to leave your bags until 5 pm. Moreover, I actually gave more care and help to your guys since you guys ages are 65th +. Whatever the questions and help you need I always get you back right after! Feel so sad and disappointed.