We’re pleased you and your family had a great and memorable stay here.
As a simple, historic farmhouse in Tuscany, it certainly is old, rustic and European; in other words, pretty much as advertised.
In the countryside, one has to get used to sharing the environment with insects. The bedroom windows do have mosquito screens, so that should help.
It doesn’t claim to be a movie set, but it is a very green and private space with nice views over the neighbouring valleys.
The price for a house that sleeps six people is very modest and there is no mention of air conditioning in the description, so we’re surprised that you would expect it in this house. There are many other properties on Airbnb that do offer it, so it’s a choice you can make.
As for the hot water, it’s a shame you didn’t mention it during your stay so that we could have had the system checked.
Anyhow thank you for the improvement suggestions and we'll be happy to have you all back at our place anytime.